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Records and Archives Office

• Home
• Advices and Guides
• Policies and Procedures
• Frequently Asked Questions
• Records Management
  • Overview
  • Legislation and Standards
  • Electronic Recordkeeping
  • Information Retrieval
  • Disposal Authorities
  • Committee Document System
  • Classification Schemes
  • Abbreviations & Acronyms
• Recordkeeping Manual
  • Introduction
  • Managing Mail
  • What are University Records
  • Staff Files
  • Student Files
  • Committee Recordkeeping
  • Electronic Recordkeeping
  • Other Media Recordkeeping
  • File Management
  • Classification and Indexing
  • University Archives
  • Retention and Disposal
  • Freedom of Information
  • Access and Security
  • Disaster Planning
  • Glossary
  • Contacts
• Recordkeeping Plan
  • Overview
  • Introduction to the RKP
  • Principle 1 – Proper and Adequate Records
  • Principle 2 – Policy and Procedures
  • Principle 3 – Language Control
  • Principle 4 – Preservation
  • Principle 5 – Retention and Disposal
  • Principle 6 – Compliance
  • Appendixes
• Archives Management
  • Overview
  • Inactive Record Storage
  • Archive Box Submissions
• Information Management Training
  • Overview
  • Awareness Training
  • Information Management Training Workshops
• Records Liaison Officers
  • RLO Members
  • RLOG Minutes
• Forms
• Contact RAO

Records/Archives Management - Frequently Asked Questions

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Archives

• Can I destroy records?
• Where can I store my Archives?
• How do I submit our inactive records for storage?
• Are there specific boxes that must be used to store records?
• How do I purchase archive boxes?
• How do I obtain access to the Archives Online Submission system?

Classification

• What is a Classification Scheme?
• Does Curtin have a Classification Scheme?
• Can changes be made to the base Classification Scheme?
• How do I use the Classification Scheme?
• Do we have to use the Classification scheme in our work area?
• Are staff and student files to be classified by the Classification Scheme also?
• Do we classify processing records such as invoices via the classification scheme?
• How do I set up an electronic folder structure to match the classification Scheme?

Electronic Recordkeeping

• What are PST files?
• Can I use PST files to store records?
• Can I use PST files if I save them to the I or J drive?
• I have an old PST file on a CD but Outlook cannot open it?
• Are email messages University Records?
• What email messages do I need to keep?
• I keep getting a message to advise I have exceeded one of my space limits in Exchange what do I do?
• How do I set up an electronic folder structure to match the classification Scheme?
• Do I have to print electronic records and place them on hard copy files?
• In what format should I save email messages in if they are being moved out of Exchange (Outlook)?
• Can I store University Records on my local or personal hard drive or other local storage device?

General Questions

• Records – What are they?
• What is records management?
• What is a University record?
• What is an ephemeral record?
• Why do we keep records?
• Should a copy of all Curtin official publications be sent to the RAO?
• Managing records for staff leaving the University?
• What does the Records and Archives Office do?
• Does the RAO deliver and collect the mail?

Recordkeeping

• What is recordkeeping?
• What is a University record?
• What is an ephemeral record?
• Managing records for staff leaving the University?
• How do I request a file from the RAO?
• What does the Records and Archives Office do?
• Does the RAO deliver and collect the mail?
• Does the RAO hold originals of agreements and contracts?

Retention and Disposal

• What is a University record?
• What is an ephemeral record?
• How long do we need to keep records?
• Can I destroy records?
• Are there specific boxes that must be used to store records?
• In what format should I save email messages in if they are being moved out of Exchange (Outlook)?
• Am I required to use the Disposal Authorities

Student Records

• How can I get access to my past student records?
• How can I obtain a copy of my Academic Record?

Training/Workshop Training

• What are the training workshops about? Are they relevant to my role?
• How do I register for a training workshop?
• I have just registered for a training workshop will I receive confirmation?
• Does the RAO provide training workshops for particular areas in addition to the scheduled workshops?
• Are the hands on workshops compulsory for staff to attend?
• How do I cancel from a course I have registered to attend?
• How do I use the Classification Scheme?

Training/salt^TM Training

• What is salt^TM?
• Is the online salt^TM training compulsory for all staff to complete?
• I am a sessional/casual staff member am I required to complete the salt^TM training?
• How do I access the salt^TM training?
• How do I log into salt^TM?
• I have entered my Staff ID and the default password to access salt^TM but I still cannot log in, what do I do now?
• I have forgotten my salt^TM password, how do I retrieve it?
• I have forgotten my password and I’ve clicked on the ‘Forgotten your password’ link. I am having trouble having my email address accepted. What do I do now?
• I'm sure I completed the salt^TM training but my manager has advised that I am still listed as incomplete, why?
• I use a Mac, can I still access salt^TM
• I’ve just done the quiz and my answers have not been recorded. What did I do wrong?
• I can no longer see the salt^TM ‘Next’ button. When I click on ‘Exit’ on the salt^TM menu, I get a message saying my answers will not be submitted. What do I do now?
• Are students required to do salt^TM training?

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